How to configuring email acount on iPage hosting

Manage Your Mail

MailCentral, located in the “Email” section of your control panel, allows you to create and manage your email mailboxes.

Your first option is to create a new mailbox, or create a mail forward. Both options allow you to create an email address with your domain name — for example, info@hostingeek.us

A mailbox stores your email messages. You access your mailbox using the mailbox name and password, and a client of your choice (we’ll discuss clients a bit later). Once logged in, you can read your mail, reply, delete, organize into folders, and basically manage your email any way you like.

A forward does not store messages sent to it, but simply relays them to a specified address, or multiple addresses. An example of a forward is a group list – customers@MyCompanyDomain.com – which would contain a forwarding email address for every customer you wish to include. If you wish to notify your regular customers about a promotion, or a sale, you don’t have to send it to individual email addresses of every customer; if you sent it to customers@MyCompanyDomain.com instead, everyone receives a copy of your email.

Here are instructions and video tutorials on how to create a mailbox or a forward.

Access Your Mail

You (or a designated user) can access a specific mailbox by using the mailbox name and password to log in, without having to log into your control panel. It’s like giving a key to your P.O. Box to someone you trust.

If you designate an email administrator, they can manage ALL email addresses associated with your hosting account, again, without having to log into your hosting account. An administrator can:

• Create new mailboxes or forwards,


• Change SPAM options,


• Reconfigure existing addresses (for example, add more addresses to a Forward),


• And perform all other tasks available in MailCentral.

Use a Mail Client

When you access a specific mailbox, a mail client retrieves your mailbox contents from the server, and displays them via folders, images, etc. A mail client allows you to manage your mail – read messages, reply to messages, delete, organize into folders, etc. – and syncs with the server to make sure that everything is stored and retrieved properly. Examples of mail clients include Microsoft Outlook, MacMail, Gmail, Hotmail, and even your iPhone!

Webmail vs. Email Clients

There are two basic types of mail clients: webmail and email. A webmail client (such as AtMail, Gmail, Yahoo!, etc.) allows you to access your email from any web browser, on any computer. An email client (Microsoft Outlook, iPhone) is stored on the device (for example, only your iPhone connects to your mailbox), allows you to access messages offline, and typically offers a wider range of mail management features.

Which one should you choose? It’s completely up to you! You can even have both – an email client for your iPhone, and a webmail client to use when traveling or away from home.

Configure email server names and ports for SSL

SSL (Secure Socket Layer) is a protocol that transmits information over the Internet in an encrypted form for security purposes. POP/IMAP/SMTP over SSL encrypts all data exchanged between your mail client and the iPage mail server with a digital security certificate to protect your password and messages.

To send and receive email securely using SSL, follow these general steps. Refer to the online help within your mail client for specific instructions on where to set SSL options.

1. Use a mail client that supports SSL. Most recent versions of mail clients support SSL. Some older versions do not. The following clients support SSL:
   
   • Eudora version 6.1.x and up
   
   
   • Outlook Express version 5 and up
   
   
   • Outlook 2000 and up
   
   
   • Netscape Messenger versions 4.5 and up
   
   
   • Entourage 2001 for OS 9 and V.X for OS X
   
   
   • Mac OS X Mail version 1.2x and up
   
   
   • Apple Mail
   
   

   If the mail client that you are using is not listed, please refer to that email client’s online help for further assistance with SSL support.

 

1. In your mail client, select the incoming/receiving mail option for using SSL (such as “Use SSL” or “Use secure connection (SSL)”). Most clients will set the port automatically when you select the SSL option.NOTE: This is not the same as “Secure authentication.”


2. Make sure that the port is set to the correct value:
   
   • POP: 995
     
     OR
   
   
   • IMAP: 993NOTE: Please refer to the Difference Between POP and IMAP settings article to determine which incoming mail retrieval standard is a best fit for your current needs.
   
   

 

1. Select the outgoing/sending mail option for using SSL (such as “Use SSL” or “Use secure connection (SSL)”).


2. Verify that the SMTP server port is set to 465


3. Verify that your Email server names are:
   
   • Incoming: pop.ipage.com OR imap.ipage.com
   
   
   • Outgoing: smtp.ipage.com
   
   

Configure Outlook as your Email Client to access your POP mailbox (automated)

1. Log in to MailCentral.


2. Click Setup next to the mailbox that you want to configure with Outlook.


3. Click Get Setup Registry File.


4. You will be prompted to download an “outlooksetup.reg” file. Please save this file to your desktop.


5. Double-click the “outlooksetup.reg” file on your desktop to open it. A warning will appear notifying you that changes to your registry will occur if you proceed. Click OK on the warning dialog indicating that you wish to proceed.


6. A registry warning will display that asks if you wish for these new items to be added to your registry. Click Yes.


7. A dialog will display notifying you that the changes have been made. Click OK.


8. Open Outlook. A dialog will display informing you that Outlook has detected a new account, and will ask you if you wish to import it. Click Yes.


9. A “Network Password” dialog will appear. The dialog shows the POP account information, and will ask you to enter your password.
   
   • Server - iPage’s server is listed
   
   
   • User - the mailbox you are connecting to Outlook, such as admin@example.com
   
   
   • Password - enter the mailbox password here (the password of the mailbox that you are connecting from your iPage account)
   
   
   • Save Password - check this box so that Outlook can save your mailbox password
   
   


10. Click OK.

Configure Outlook as your Email Client to access your POP mailbox (manual)

The process below adds a POP mailbox as an account in your existing Outlook profile.

For assistance regarding configuring POP/IMAP email for an iPhone/iPad or Android device, please refer to the appropriate article:

• Configuring an iPhone/iPad for your iPage POP/IMAP mailbox


• Configuring an Android device for your iPage POP/IMAP mailbox

1. Log in to MailCentral.


2. Click Setup next to the mailbox that you want to configure with Outlook. The information you need to configure the new account (ports and mailservers) is displayed:
   


3. Open Outlook


4. Select Tools > E-mail Accounts…
   


5. Select Add a new email account, then click Next


6. Select POP3, then click Next


7. Fill out the input fields as shown (all information necessary is in step 2 above):
   • Your name: the name that you wish to appear on your emails in the “From” field
   
   
   • Email Address: the email address of the mailbox
   
   
   • Incoming mail server (POP server): see step 2 above – for example: pop.example.com (where “example.com” is your hosting account’s PrimaryDomain)
   
   
   • Outgoing mail server (SMTP server): see step 2 above – for example: smtp.example.com (where “example.com” is your hosting account’s PrimaryDomain)
   
   
   • User name: your full mailbox name, for example: administrator@example.com
   
   
   • Password: your mailbox password
   
   


8. Click More Settings…
   
   
   • Select the “Outgoing Server” tab
   
   
   • Select “My Outgoing Server (SMTP) requires authentication”
   
   

   



9. Click OK


10. Click Test Account Settings. All settings should work.


11. Click Next, then click Finish.

Configure Apple Mail as your email client (IMAP)

To configure Apple Mail, you first need to verify your primary domain, then check the IMAP settings for an email client :

1. Verify your primary domain
   
   1. Log in to your control panel, then go to DomainCentral
      
   
   
   2. Your primary domain is denoted by a globe icon. In this example, our primary domain is demotutorials.net
   
   


2. Start Apple Mail. Select File > Add Account. The Add Account wizard opens – it guides you through this process step by step
   


3. Fill out the following fields:
   
   • Full Name - enter the name of the mailbox owner, exactly how you want it to appear in the “From” field on your emails. For example, John Forth
   
   
   • Email Address: enter the full address of your iPage mailbox. In this example, it’s administrator@demotutorials.net
   
   
   • Password - enter the mailbox password. If you don’t remember what the password is, go back toMailCentral. You can reset mailbox password there.Click Continue once you’ve completed this step.
     
   
   


4. For Incoming Mail Server, complete the fields as follows:
   
   • Account Type - select IMAP from the dropdown
   
   
   • Description - enter an email account description, which will appear in your Apple Mail account list. You might want to make this descriptive, like “Hosting Admin Mailbox”
   
   
   • Incoming Mail Server - enter imap.primarydomain, where primarydomain is the domain you verified in the first step. In this case the primary domain is demotutorials.net, so the incoming server is imap.demotutorials.net
   
   
   • User Name - enter the full address of your mailbox (a common mistake is to enter just Administrator, or the name, not the actual full address)
   
   
   • Password - enter the mailbox password (should be filled out already)Click Continue once you’ve completed this step.
     
   
   


5. For Outgoing Mail Server, complete the required fields as follows:
   
   • Description - enter the same description as in the previous screen
   
   
   • Outgoing Mail Server - the outgoing mail server is smtp.primarydomain. In this case, the primary domain is demotutorials.net, so the setting is: smtp.demotutorials.net
   
   
   • Use Authentication - check the box
   
   
   • User Name - enter your full mailbox address
   
   
   • Password - enter your mailbox passwordClick Continue once you’ve completed this step.
     
   
   


6. Check the account summary to make sure that all setting were entered correctly. If it is correct, click Create. You are done!
   


7. Your new account appears in the list of Mailboxes in your Apple Mail. Notice that the mailbox description that you created in step 4 above is displayed as this mailbox’s name.
   

Configure Thunderbird as your Email Client to access your POP/IMAP mailbox (manual)

The process below adds a POP/IMAP mailbox as an account in your existing Thunderbird profile.

1. Log in to MailCentral.


2. Click Setup. The information you need to configure the new account (ports and mailservers) is displayed
   


3. Open Thunderbird


4. Select Tools > Account Settings


5. Click Account Actions, then select Add Mail Account
   


6. Fill out the input fields as shown (all information necessary is in step 2 above):
   
   • Your name: the name that you wish to appear on your emails in the “From” field
   
   
   • Email address: the email address of the mailbox
   
   
   • Password: your mailbox passwordClick Continue once you’ve completed this step.
     
   
   


7. Thunderbird will begin to look for your email configuration based off of the information you entered in step 6 above. Once found, you will have the option of choosing an IMAP or POP connection for incoming mail.
   
   NOTE: Please refer to the Difference Between POP and IMAP settings article to determine which incoming mail retrieval standard is a best fit for your current needs.


8. To complete your account setup:
   
   • If you plan on using the default settings (recommended for most users), click Create Account and proceed to step 9.
   
   
   • To manually configure your email server settings (recommended for advanced users), click Manual Config. The additional information shown in the screen below will appear. You will now be able to manually enter the server hostname, port information, SSL information, and how you want Thunderbird to authenticate the account for the Incoming and Outgoing mail settings. Click Create Account to finish the manual configuration of your email in Thunderbird.
   
   


9. You will be taken back to the “Account Settings” screen. You may choose to modify the details for your email account here (please refer to Thunderbird online support for further assistance with this). Once you have completed reviewing this information, click OK.
   


10. You will be taken back to the “Local Folders” screen. You have now successfully set up a mailbox in Thunderbird. Your mailbox will appear in the list on the left side of this screen. Click “Inbox” under the name of your email address that you configured to get started using your mailbox.
    

Souce: iPage user guide

How to configuring email acount on iPage hosting
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